
| FY2009 | FY2010 | FY2011 | EOQ in FY2011 | ||||
|---|---|---|---|---|---|---|---|
| Q1 | Q2 | Q3 | Q4 | ||||
| Net sales | 1,562,891 | 1,701,414 | 1,944,551 | 441,079 | 498,966 | 518,576 | 485,930 |
| EBITDA*1 | 403,810 | 504,201 | 620,470 | 153,259 | 157,075 | 161,324 | 148,812 |
| EBITDA margin (%)*2 | 25.8 | 29.6 | 31.9 | 34.7 | 31.5 | 31.1 | 30.6 |
| Operating income | 171,390 | 260,895 | 402,412 | 102,657 | 104,546 | 107,283 | 87,926 |
| Operating margin (%) | 11.0 | 15.3 | 20.7 | 23.3 | 21.0 | 20.7 | 18.1 |
| Capital expenditure (acceptance basis) |
199,177 | 184,771 | 351,526 | 25,988 | 65,388 | 116,324 | 143,826 |
| Depreciation and amortization (excluding amortization of goodwill) |
161,518 | 176,337 | 156,993 | 36,637 | 37,637 | 40,052 | 42,667 |

Net sales increased by 243,137 million yen (14.3%) year on year to 1,944,551 million yen, and operating income increased by 141,517 million yen (54.2%) year on year to 402,412 million yen.
The revenue growth was driven by a continued strong upward trend in the number of mobile phone subscribers combined with increases in ARPU and the number of mobile handsets shipped.

Net subscriber additions*3 (new subscribers minus cancellations) for fiscal 2011 totaled 3,532,100. This net increase was primarily the result of strong sales of iPhone.*4 As a result, the cumulative number of subscribers*5 at the end of fiscal 2011 stood at 25,408,700, raising SOFTBANK MOBILE's cumulative subscriber share by 1.8 percentage points year on year, to 21.3%.*6
The number of mobile handsets sold in fiscal 2011 increased by 1,108,000 year on year to 10,242,000 and the number of handsets shipped increased by 1,199,000 year on year to 10,016,000. These increases were mainly the result of sales and shipment growth in both mobile handsets, especially iPhone, and communication modules.
ARPU for fiscal 2011 rose 140 yen year on year to 4,210 yen. Out of this, the sum of the basic monthly charge and voice ARPU declined 160 yen year on year to 1,890 yen, reflecting an increase in devices which do not have voice communication functionality, and revised access charges between carriers. On the other hand, data ARPU rose 290 yen year on year to 2,310 yen. This was mainly the result of an increase in the number of data-intensive iPhone subscribers, combined with the after-effect of the termination of the non-data-intensive 2G service in March 2010.
The churn rate*7 for fiscal 2011 was 0.98%, which was 0.39 of a percentage point lower year on year. This was primarily because the churn rate was no longer inflated by the termination of the 2G service completed in March 2010, and there was a decline in the churn rate of customers who have completed installment payments for their handsets.
The upgrade rate*7 for fiscal 2011 was 1.40%, which was 0.31 of a percentage point lower year on year. The upgrade rate was no longer inflated by upgrades from 2G to 3G seen in fiscal 2010 in association with the termination of the 2G service completed in March 2010, although the number of upgrades to iPhone 4 increased.
The average acquisition cost per subscriber*8 for fiscal 2011 declined 3,600 yen year on year to 36,900 yen. This was primarily because of an increase in the number of mobile handsets sold, especially handsets without voice communication functionality whose acquisition cost per subscriber is lower.